Responsible Gaming
Gaming Should Be Entertainment
At Luckywave, we are committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
If you feel that your gambling is becoming a concern, help and support are available.
Age Verification
You must be 18 years of age or older to gamble on Luckywave. This is a legal requirement in the United Kingdom.
If you are under the legal age for gambling in your jurisdiction, you are not permitted to use our services. We take age verification seriously and operate strict checks to prevent underage gambling.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win back money
- Hiding or lying about the extent of your gambling
- Neglecting work, family, or personal responsibilities due to gambling
- Experiencing anxiety, stress, or depression related to gambling
- Borrowing money or running up debt to fund gambling
- Being unable to stop or reduce your gambling despite trying
- Using gambling as an escape from problems or negative emotions
- Family or friends expressing concern about your gambling habits
- Spending increasing amounts of money to achieve the same level of excitement
If you recognize these signs, please seek help immediately.
Self-Help Tools & Controls
Luckywave provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose within a given timeframe.
- Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent.
- Time Limits: Set a maximum duration for each gaming session.
- Self-Exclusion: Exclude yourself from your account for a period of time if you need a break from gambling.
To access these tools, visit your account settings on Luckywave or contact our customer support team at dewco.co.uk.
Support Organizations & Resources
If you are struggling with problem gambling, confidential support is available. Here are the relevant organizations for your location:
United Kingdom
- GamCare – Free counselling and support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer assistance
www.gamblersanonymous.org.uk
Australia
- Gambling Help Online – Free counselling and information
www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council – Information and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Information and support services for problem gambling
Need Help?
If you or someone you know is struggling with gambling, please reach out for support. There is no shame in asking for help – professional counsellors are available and ready to assist you confidentially.
Contact one of the organizations above today. Help is available 24/7.
Remember: gambling should be fun. If it stops being enjoyable, it's time to take action.